Help and Support

We provide a full support service for all the services we sell and more. Our support staff are fully qualified to deal with any questions or issues you have.

Including but not limited to:

  • 3CX (on premise and hosted)
  • CRM Integration
  • Grandstream Handsets
  • Grandstream Doorphones
  • Grandstream VoIP Gateways
  • Grandstream UCM IP PBX

Support is available through our online support portal for customers with a current support agreement. If you have a current support agreement please click here to open a ticket on our support portal.

We can also provide help and support for customers without a current agreement on a pay-as-you go basis. If you don't have a current support contract and you need some help please contact us and we'll get back to you.

Handset Quick Start Guides

We've prepared 3 short quick start guides for using the most popular Grandstream handsets with 3CX. They cover basic functionality such as making calls, transferring calls, collecting voicemail etc. All you need to get started

Grandstream GXP16XX Quick Start Guide for 3CX
Grandstream GXP17XX Quick Start Guide for 3CX
Grandstream GXP21XX Quick Start Guide for 3CX